Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of Iris Social's services, including our website, mobile applications, and any other software or services offered by us from time to time (the "Services").

1. Terms of Use

By using our Services, you agree to be bound by these Terms. If you don't agree to these Terms, do not use the Services.

2. Use License

Iris Social grants you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Iris Social, in the manner permitted by these Terms.

3. User Account

To access most features of the Services, you must register for an account. When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

4. Content and Conduct

• You retain ownership of any intellectual property rights that you hold in content you submit to the platform.
• You are responsible for the content you post and your conduct on the platform.
• You must not upload any content that violates these Terms or applicable laws.
• We reserve the right to remove content that violates these Terms.

5. Prohibited Uses

You agree not to:

• Use the Services for any illegal purpose or in violation of any laws
• Impersonate others or provide inaccurate information
• Attempt to interfere with or disrupt the Services
• Engage in any data mining or similar data gathering activities

6. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

7. Limitation of Liability

In no event shall Iris Social, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

9. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@irissocial.com

Last Updated: December 11, 2024

10. Shipping & Delivery Policy

As Iris Social provides Software-as-a-Service (SaaS) and digital services, traditional shipping methods do not apply. However, we want to be transparent about how our services are delivered to you:

Service Delivery

• Account Access: Upon successful registration and payment, you will receive immediate access to your Iris Social account.
• Service Activation: Your subscription services will be activated automatically after payment confirmation.
• Access Credentials: Login credentials and account details will be sent to your registered email address.

Digital Delivery Timeframes

• Account Setup: Instant to 24 hours
• Payment Confirmation: Usually within minutes
• Service Activation: Immediate upon payment confirmation
• Technical Support Response: Within 24-48 business hours

Service Availability

Our platform aims to maintain 99.9% uptime, excluding scheduled maintenance windows. We will notify users in advance of any planned maintenance that might affect service accessibility.

Technical Requirements

To access our services, you need:

• A modern web browser (Chrome, Firefox, Safari, or Edge)
• Stable internet connection
• Valid email address for account communications

For any delivery-related queries or issues, please contact our support team at support@irissocial.ai